The JMRD Client Process 2018-08-10T13:46:50+00:00

THE JMRD CLIENT PROCESS

This process is a commitment we make to each client and prospective client. There are many firms that promise an offering but ours is detailed, in writing, to illustrate our commitment to our clients.

Initial Meeting

Speak with the prospective clients about their situation.

Initial Meeting

Usually conducted by Paul or Reg involving: family background, children, risk tolerance, net worth, and time horizon.

Is there a fit? Can the JMRD Wealth Management Team provide the products and
services that the referral is expecting?

Second Meeting

The prospective client is interested in becoming a client.

Second Meeting

Usually presented by Paul
Present the Owner’s Manual and introduce the JMRD Wealth Management Team, process and services, the benefits we provide and the compensation for all.

Assignment of Contacts

When a referral becomes a client they are assigned a primary and secondary contact.

Assignment of Contacts

The team gathers all of the required information from the client, including: signed transfer forms, account statements, tax return information, and insurance policies.

The client also completes our Investor Profile and the Wealth Planning Workbook. The client and team select what account type is suitable for each client.  For example, could Baskets, mutual funds or individual security selections all help to achieve your overall investment objectives? Is a fully discretionary account, a traditional transaction-based account or a combination of the two most appropriate? The client and team select a service level agreement. A new client welcome package is sent with all details of account going forward.

Financial Plan Preperation

Team prepares full financial plan.

Financial Plan Preparation

The information has been gathered and an Investor Profile is created taking into account the client’s risk tolerance, time horizon and liquidity concerns. In conjunction with the Investor Profile, a Wealth Strategy is formulated. This outlines where the client is currently and where he or she wants to be in the future with respect to their financial objectives.

Strategy Meeting

Team meets with the new client to discuss the strategy.

Strategy Meeting

Paul or Reg conduct this meeting and go through the process step by step with the client. Present what they have
now and what they have to do to meet their desired future goal

Quarterly Review

Any team member may contact you for this step.

Quarterly Review

Once the strategy is in place the client’s accounts are reviewed on a quarterly basis. Not all reviews will result in a performance report and a phone call, but the account will be examined and the appropriate revisions will be suggested if necessary.

Annual Meeting

The primary team contact will conduct this meeting.

Annual Meeting

At least once a year there will be a face-to-face or phone meeting with the client to discuss the performance of the financial plan and to revisit any material changes that would impact the overall financial plan. If changes have occurred, the proper amendments to the financial plan are made.

Family, Friends and Professionals

Recommending our services.

Family, Friends and Professionals

Once a client experiences our complete process, they often discover that they have contacts that are looking for something similar. We are committed to providing an initial meeting with no obligation.